DEPLOY
JumpCloud Deployments & Rescues
A tenant built right the first time, or a half-finished one cleaned up: users, groups, admin roles and policies.
For MSPs · White-Label Delivery
Identity & Access Engineering Under Your Brand
You own the client relationship and the helpdesk. Incisive Era engineers the identity layer behind it, delivered white-label for your clients.
// 01 — Why Now
Your Clients Are Getting Harder Identity Questions
Cyber insurers want MFA everywhere and proof that ex-employees lose access. Regulated clients get the same questions from auditors. Doing that work well takes JumpCloud depth and automation skills most MSP benches don't have time to build.
Incisive Era is that specialist, available when you need one, with no competing helpdesk or managed services of our own.
// 02 — What We Deliver
What Your Client Gets
MIGRATE
Directory Migrations
Local accounts, shared logins and scattered app passwords consolidated into one cloud directory, with a cutover plan that doesn't strand users.
SSO · MFA
Single Sign-On & MFA
SAML/OIDC app connections, automatic account provisioning (SCIM), and MFA enforced everywhere.
AUTOMATE
Onboarding & Offboarding
New hires and departures driven from the HR system, so one action closes every account.
EVIDENCE
Records for Insurers & Auditors
Exportable MFA coverage, access reviews and offboarding records.
AS CODE
Repeatable Across Clients
Built through the JumpCloud API and scripts, not by hand, so it's documented, repeatable across your client base, and easy for your techs to maintain.
// 03 — How It Works
From Scoping Call to Runbook
STEP 01
Free Scoping Call
Engineer to engineer: we look at the client's environment with you and agree what needs delivering.
STEP 02
Fixed-Scope Project
A written statement of work at a fixed price. You set the price to your client; we bill you. It ends with a runbook your techs can operate.
STEP 03
Optional Identity Retainer
Monthly support for access reviews, policy drift checks, and escalations your helpdesk hands off.
// 04 — Our Commitments
What You Can Count On
Commitments to Partners
In Writing, Not Just on the Website
- White-label by default. We work under your brand, or co-branded if you prefer.
- Your clients stay yours. We don't solicit them or sell them anything directly, and client communication goes through you unless you ask otherwise. We'll put this in writing.
- No lock-in to us. You get admin access, documentation and a runbook at handoff.
- We stay in our lane. No helpdesk, patching, backups or network work. That's yours.
Your Engineer
Who You'd Work With
Enrique Carranco, principal engineer. 20 years in enterprise DevOps, systems automation and site reliability engineering, now focused on identity and access for small and mid-sized businesses. Based in Broomfield, Colorado, working with MSPs across the Denver metro and remotely.
// 05 — Next Step
Bring Us the Identity Project on Your Backlog
Tell us about your client and we'll set up a technical scoping call. Choose MSP or IT services provider on the form.